"This is the Saskatoon Public Library. Material requested by a member of your household whose name is spelled: P-H- >click<"
This is what it has always sounded like. This is how it has always been. Constant as the evening star.
But today was different. Today I was greeted by a different voice. A different message.
"Hello, this is your public library. Our records indicate that you have materials that are now past due. Please return them so that others can use them. Philipsiemens."
First off, this has moved from friendly and neighbourly to distant and machinated. Was it so hard to include the word "Saskatoon" in it? Now we are bombarded by a pleasant female voice that nonetheless delivers a much more chilling message. "We are no longer people." The library has become part of a massive conglomeration that is too busy to personalize its messages BY CITY.
In the past, the voice on the other end would meticulously (if mechanically) spell out each and every letter of our names so that we would know who the message was for. Now, in what was possibly an attempt to sound more thoughtful, they generated the entire name but although we as a species have managed to invent some pretty convincing simulated speech programs, this one sounds like a rushed afterthought tagged on to the end of the message. On top of that, instead of simply waiting until hearing the first two letters of our names, we are now forced to listen to the entire message before we learn who it pertains to.
I feel like I was playing catch with one of my friends and while I wasn't looking, he was replaced by someone else who doesn't know me at all. But I GREW UP with that other guy! He was a part of our family. And if he is to be replaced and killed, at least he will receive a eulogy. Farewell my friend. P-H-I-L-I-P will miss you.
P.S. I still love you, SPL. Those little key-chain bar-code cards were a great idea! Selling your soul = not so much.